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Frequently Asked Questions

  1. Methods Of Payment ... ?
  2. How Much Is Shipping And Handling ... ?
  3. What Is Your Shipping, Return and Privacy Policy?
  4. When Should I Expect My Order To Arrive.. ?
  5. Are The Pictures Of The Item The Actual Piece ... ?
  6. Does WATERBEDS TODAY Do Special Orders ... ?
  7. Who Are The Founders Of WATERBEDS TODAY... ?
  8. How Do I Contact WATERBEDS TODAY ... ?
  9. How Much Experience Does WATERBEDS TODAY Have In The Waterbed Business... ?
  10. Why Should I Buy From WATERBEDS TODAY... ?
  11. Why Buy A Waterbed And Not A High Priced Innerspring... ?
  12. I'd Like To Buy A Waterbed But I Live In An Apartment And I Don't Think Its Allowed... ?
  13. My Friend Had A Slouchy, Wavy Waterbed. Will I Get Sea Sick... ?
  14. I Like One Of Your Wood Side Waterbeds But I Want To Buy The Waveless Mattress Instead Of The Full Motion Can I Upgrade The Mattress... ?
  15. Can I Put An Innerspring Inside My Old Waterbed Frame... ? 
  16. I Have An Old Woodside Waterbed And I Want To Keep The Headboard And Furniture But Want A Softside, Can This Be Done... ?
  17. I Want A Softside But Am Not Sure About The Inside Bladder Or Tubes. What Do You Recommend... ?
  18. Does My Waterbed Need A Heater... ?
  19. Why Should I Buy A Mattress Pad With A Softside... ?
  20. Can I Use Bleach As A Watermattress Conditioner?
  21. Can I Put My New Softside On My Existing Innerspring Frame... ?

How Much Is Shipping and Handling
In most cases shipping is included with orders to the lower 48 states.  All other orders need review for freight determination  costs.

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When Should I Expect My Order To Arrive.. ?
Most orders are shipped within 10 working days.  In rare exceptions, it may be longer, but an eta will be available within two working days of order if requested.

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Does WATERBEDS TODAY Do Special Orders ... ?
We specialize in trying to satisfy customers realistic requests.

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Who Are The Founders Of WATERBEDS TODAY... ?
Andy Reece and James Hernandez are founders of WaterbedsToday

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How Do I Contact WATERBEDS TODAY... ?
Email WATERBEDS TODAY at WATERBEDS TODAY, visit our Contact Page for more contact infomation, or call 1-866-647-2735, from 10:00am to 6:00pm Monday thru Friday ... 10:00am to 3:00pm on Saturday eastern time.

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Are The Pictures Of The Item The Actual Piece ... ?
Yes, all pictures are of the original pieces.

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Methods Of Payment ... ?
1. Safe and secure checkout experience via our online shopping cart using Visa, Mastercard, American Express or Pay Pal.

2. Print order form and enclose check or money order made out to Bedroom Gallery and mail to 2021 East Fowler Ave Tampa, FL  33612

3.  Call toll free at 1-866-647 2735  order with a real person and pay with Visa, Mastercard or American Express.

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How Much Experience Does WATERBEDS TODAY Have In The Waterbed Business... ?
We have been in the waterbed industry since 1971 and have a wealth of knowledge of the product and what is necessary to give you the optimum experience with 'proper flotation'. 

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Why Should I Buy From WATERBEDS TODAY... ?
Our experience and willingness to find out what the customers needs are, and to give direction to achieve the best comfort possible for the customers. 

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Why Buy A Waterbed And Not A High Priced Innerspring... ?
A properly used waterbed will provide the ultimate in perfection of conforming support no matter the shape or weight of your body. A high priced innerspring will eventually sag and be uncomfortable and need to be flipped no matter what a bedding salesperson says.  The water support conforms to your body shape and when you get up the water support goes back to its original position and never knows you've been there.    

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I'd Like To Buy A Waterbed But I Live In An Apartment And I Don't Think Its Allowed... ?
Most apartments are willing as long as they are used with a proper containing frame or foam rail with a containing safety liner.  Some properties will want you to have renters insurance covering them but the fact of the matter is properly used waterbeds never cause problems.  Indoor plumbing is 1000 times more insidious and any insurance company could confirm this.

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My Friend Had A Slouchy, Wavy Waterbed. Will I Get Sea Sick... ?
Highly unlikely, proper flotation is not wavy, however the basic waterbed system might be.  We recommend these beds for children but not for adults especially couples.   

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I Like One Of Your Wood Side Waterbeds But I Want To Buy The Waveless Mattress Instead Of The Full Motion Can I Upgrade The Mattress... ?
Absolutely, we offer a $40.00 trade in value at the time of original purchase toward your choice of upgraded mattress.

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Can I Put An Innerspring Inside My Old Waterbed Frame... ?
Yes, the size is California king and queen.  72x84 and 60x 84 respectively.  The mattress we recommend is a drop-in and is 2 inches shorter and narrower thus allowing room for sheets and or comforters to be easily used.  If the regular California king and queen mattresses are used expect the fit to be way too tight and unforgiving to easily make the bed up.  Once again do not believe an innerspring mattress salesperson if they disagree with this point. 

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I Have An Old Woodside Waterbed And I Want To Keep The Headboard And Furniture But Want A Softside, Can This Be Done... ?
Yes, in most all cases but we need to help you alter your woodside frame and will provide the information for you to do this or have a handy man in your area complete this project.  When purchasing from us there is no charge for this service.

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I Want A Softside But Am Not Sure About The Inside Bladder Or Tubes.  What Do You Recommend... ?
We recommend the dual mattress concept above all else.  This allows each individual their own comfort system.  The single stabilized mattress would be second and is a little cheaper but the bed will feel slightly different when two people are in bed versus only one.  The tube type bed is in our opinion a poor choice.  A couple of reason for this are the tedious nature of properly filling the tubes equally and burping the air.  Then if the fill level is incorrect each tube needs to be redone over and over till a person is satisfied.  What normally happens is a person just accepts a lesser comfortable fill level which is probably superior to innersprings but not what it could be. 

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Does My Waterbed Need A Heater... ?
Absolutely.  The woodside waterbed needs it because you are so close to the water the temperature setting needs to be close to surface body temperature to prevent a subtle hypothermic condition which causes you to not sleep as well and possibly awake with sore body and back ache.  The softside needs the heater [temperature control unit] to eliminate the primary cause for condensation to form thereby making a potential habitat for mildew to form.  Yes, even if you live in a warm climate this temperature control should be used if your home  or room is air conditioned.  You will simply use less energy, the long term benefits are to save your bed from self destruction.

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Why Should I Buy A Mattress Pad With A Softside... ?
Very important if you want to protect your investment.  The softside cover is the most expensive single part of a softside and a proper mattress pad will control almost all  damage types such as body oil discoloration, fluid spills like wine or body fluids like urine whether it be human or pet.  Ask abut the 'protect a bed' mattress pad.

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Can I Use Bleach As A Watermattress Conditioner?
It is not recommended because the lack balance of chlorides can accelerate the loss of plasticizers in your mattress and reduce the longevity of the bladder by making it prematurely more brittle.

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Can I Put My New Softside On My Existing Innerspring Frame... ?
It is not recommended, especially if your existing frame has wheels. Do your bed properly with a frame designed for a softside and you won't have to worry about the weight causing you trouble in the future.

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